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We’ve purchased many campers over the years & this dealer by far has been the easiest experience ever. From sales to trade in they were great. Upfront about everything & no hidden cost ( there dealer fee is way cheaper than others. I can’t speak about the Gainesville location as no one would pick up the phone. So we drove further to this location and i am so glad we did! They were great and actually knew about the units they were selling. Ended... up with a jayco Seneca. Thanks again!read more

J M

04:33 05 Dec 21

Colin was very informative and knowledgeable about the products. Showed us RVs that specifically met our needs. He didn't try to oversell us. His great attitude made it an easy decision to purchase from RV One.

Christina Vaughn

02:41 26 Nov 21

Michael Andrews

13:33 24 Nov 21

Service Mgr, Robbie took my call yesterday regarding an electrical issue with my Lance Truck Camper. With service appointments running into December, Robbie agreed to help troubleshoot the issue this morning as we were 2400 miles from home. Within 20 mins he diagnosed the issue and had us back on the road. 5-Star Service. If your near St. Augustine, stop by and give them your business.

Anton Boikov

21:16 21 Nov 21

This is our first time and we had a great experience buying our first RV at RVOne St Augustine. Anna was our salesperson, she helped us to find the right motorhome, guided us through everything, she is very knowledgeable and helpful, we are absolutely happy with the deal we’ve got, will definitely come back!

Charles Bakes

10:37 11 Nov 21

Outstanding Service

Mary Wall

01:21 31 Oct 21

My experience with Colin Travis at RV One St. Aug was successful from start to finish. He is very energetic, honest, and knowledgeable about travel campers, in my case, and the weight restrictions for my vehicle. He was helpful and informative with products/accessories to help make my camping experiences safe and fun. I am completely satisfied with Colin's excellent customer service skills and expertise in recreation vehicles. I felt... comfortable calling or texting with any concerns along the process of purchasing a Free Solo. He always responded promptly and/or could answer all my questions or concerns. Best of luck to Colin in his endeavors at RV One!read more

Timothy Hudson

02:36 22 Oct 21

Carla Craig

02:51 19 Oct 21

Soon IL be going back in. There they have everything Yu need

Karen Trammell

11:20 15 Oct 21

We have a 2021 Jayco Eagle HT that we purchased in January at a sister dealership in SC. We noticed a problem, called factory and they directed us to nearest dealership which was one in St Augustine. The factory rep had called and spoken with service dept and then had us follow up with scheduling an appointment. We were connected with a very knowledgeable young man named Mo. Because of our issue and having had spoken with factory, he wanted... to schedule a time when he would be on site. Our experience from the first phone call until we picked up rig has been excellent. It is so refreshing to find someone of their word and Mo has been just that. Repairs were done expertly and to our satisfaction in a timely manner. We could not be more pleased. Thank you Mo and RV One!read more

Jonathan Tripp

21:33 11 Oct 21

Called and spoke with Shawn Rockwood regarding a Lance 2375 and some of the options available for ordering one. He was super helpful on phone, answering as many questions as possible during the call.Then upon visiting RV One, Shawn met my wife and I and walked us through a few of the models that were present on site and discussed the changes that were occurring with Lance for the 2022 model year.After the viewing, discussions and addressing... the concerns we have had with our past RV dealership, we signed our order for our new Lance RV and look forward to receiving it (not looking forward to the wait, but that is outside of their hands). Look into forward to picking up our unit, and as with any RV service, not looking forward to any, but do believe that we will have a much improved service relationship compared to our former RV dealership.Failed to mention that in no time during the entire time did we feel like we were pressured into anything, we both walked to our truck and almost said together said wow, this was nothing like the last times. I compliment Shawn for making us feel that way.Thanks Jonathan and Sharonread more

Sarah King

20:31 14 Sep 21

eric Wood

23:25 02 Sep 21

The person they sent to help us was really knowledgeable and solved and resolved our Robles with the stuck slide unit in minutes whereas the earlier repair person sent out by my insurance company could not resolve the problem - highly recommend this company for RV services!!!

Jeffrey Zumbahlen

17:17 01 Sep 21

If I could give them more than 5 stars I would. The care, compassion, and urgency for our situation was far above 5 star. Robbie and the service department really went above and beyond. I'm thankful I left my rig in such great hands.

Goldie D

14:46 16 Aug 21

Deanna Morris

01:28 13 Aug 21

Brought our new 2021 Lance 975 truck camper home today, wrapping up a wonderful experience. We were lucky to get Sarah King as our salesperson who was super friendly (yes, salespeople are mostly friendly, they want our business) BUT she was also responsive and helpful with every question we had before our trip up from Okeechobee to negotiate and sign the paperwork, (she even went in on her day off to get answers to some of my questions!) and... equally as responsive and helpful with the questions we had after that meeting while waiting for our pickup/demo day. THAT is the salesperson I pick every time, hands down. No pressure, no stress, just helpful. Ask for her!!Then, fast forward to today, we had the pleasure to work with Ethan as our truck was serviced to install the tie-downs & fastguns and the camper demo in which he went over EVERY. SINGLE. DETAIL. as many times as we needed, and answering every question we had to ensure we were comfortable with handling our new truck camper on our future excursions. This guy knows his stuff! Friendly, knowledgeable, energetic, patient, and even asked to take our picture for us after 7 hours of working with us... thanks Ethan!The other staff was friendly and helpful too. Thanks to Matt, Robbie, Gavin and the others that I failed to catch their names... highly recommend this dealership and will definitely pass their info along to anyone we know who is in the market for an RV.read more

Penny Scott

17:21 07 Aug 21

Best RV dealership around. Best customer service.

George Serrano

15:30 01 Aug 21

Royal Palms RV Resort & Campground an amazing place truly words can't describe my experience here on these grounds the staff here went beyond their job recognition to make me feel comfortable Stan went out of his way to make sure that everything was well with me and my RV an amazing Campground and a sight to see if anyone is looking to live in a safe and clean environment with good staff members I highly recommend this place may God continue to... bless these grounds and the staff member here at at Royal Palms RV Resort & Campground may God bless everyone on these groundsread more

Jamey Wilkes

02:44 27 Jul 21

Ray Bezares

22:01 17 Jul 21

First off Shawn was our salesman, very respectful and attentive to my needs and desires. The GM was very nice and helpful. Gave me a fair price for my mustang. Financing was also very helpful and the process was super easy. My tech was Ethan and he was the tech that went through the vehicle first then taught me everything I needed to know. I had an excellent experience and I was so happy with everyone that was connected to my purchase. Thank... you RV-ONE!!!!read more

Bo Strange

17:44 17 Jul 21

Michael Lesko

14:03 13 Jul 21

The team at RV One in St. Augustine location were great Anna was the sales person Jared the sales manager and his team was extremely helpful I am sorry I can not remember his name the gentlemen that did the walk through and help us to transfer the items from my old rv into the new one was also extra helpful and knowledgeable also the entire staff is extra dog friendly and that his a big deal to RV owners and a big thank you to the entire staff... at the RV one location in St. Augustineread more

Michelle

19:31 11 Jul 21

Loved the rv we bought good service polite salesman

Selhis Amador

02:03 11 Jul 21

We found an RV in the internet that we like. Send an email. Stan call us , we set an appointment for today. It was an excellent service. Carl in the finance service was also excellent. We fell so relax during the whole process. They answered all our questions. We are newbies so we had a lot to ask 😆

Roy Cox

00:37 07 Jul 21

Great staff.

Holly Hilliard

20:46 27 Jun 21

Had excellent experience with Shawn. Explained a information. And pleasant and good attitude.

Shelly Bean

14:00 26 Jun 21

Randy Coffman

18:20 18 Jun 21

Very friendly, no pressure.

Michael Hydorn

18:56 05 Jun 21

Friendly, helpful, and courteous staff. Good collection of supplies.

Howard Olds

19:43 02 Jun 21

Very clean

Juan Chavez

02:03 31 May 21

Amazing! We were passing through with our new RV and needed repair while on the road. Robby, the service advisor, got us in for a SAME DAY appointment on Friday of MEMORIAL DAY WEEKEND. Randy, the RV technician was very helpful. Definitely would recommend RV one for repair service and would buy my next RV here.

M McMillan

11:34 26 May 21

After visiting several RV dealerships with lackluster results in todays RV market, our last stop of the day was at RV One. We met a salesman named Stan who despite nearing closing time took us around the lot to explore the inventory. We found an RV trailer on the lot that we liked but it had just sold. Stan did a search and found the same make and model at another store in state which took a few days to transport to the St Augustine location for... us to inspect. We bought the unit for a great deal and without all the junk fees other dealerships wanted to charge saving us a lot of money. Randy did an outstanding job with our demo, taking his time to show us the features of the RV and providing great advice. We are very satisfied with our purchase.read more

Kyle Farris

11:00 23 May 21

Karen Squires

18:00 17 May 21

They had what we needed and they were very knowledgeable

sharon smithasl

21:17 14 May 21

It is always a pleasure working with the staff at this location I find my experiences here to be pleasurable especially when working with Felicia or Penny ... Always very professional, personable and very knowledgeable I definitely recommend

Andrew Fail

13:08 12 May 21

These guys really helped me out with my airstream abc did a great job repairing everything wrong on it in a timely manner! I would recommend them over any dealership in north Florida!

Edgar Villamil

21:36 11 May 21

Great staff. Excellent experience.

Luis Ramos

21:34 30 Apr 21

azim narshi

19:09 25 Apr 21

Martin Flannery

23:19 16 Apr 21

Very helpful and decent prices

Whitney Rosch

22:04 09 Apr 21

T Beaulieu

14:47 08 Apr 21

Helped us out with some warranty issues! Service was very helpful and completed job in timely manner. Would recommend this dealer.

Carol Hafner

20:22 26 Mar 21

Imagine this if you can. We drive into RV One on Wednesday, explain the problem with our coach to Robbie and that we have a time constraint, he says he had a cancellation for Thursday, we bring it in on Thursday, they actually fixed the problem and called us the same day to let us know it was ready. We picked it up today. In the 7 years we've been driving motorhomes, we never had service like this. Thank you RV One. We will definitely be... repeat customers.read more

Tom H

23:46 24 Mar 21

Great place. Staff is friendly, accomodating and knowledgeable.

Alyson Fowler

23:31 23 Mar 21

Cristine Davis in the title department was AMAZING!!! If I could leave 10 stars I would have. She went above and beyond and helped us with a very complex, multi state, title issue. Stating that the issue was complex is an understatement. Cristine was pleasant, helpful, and is a problem solver. We are beyond grateful. Thank You Cristine!!!

Stephen Moses

23:16 23 Mar 21

Excellent service. Ask for Randy.

louis garcia

21:52 21 Mar 21

Great customer service Robbie behind the counter is outstanding

ARMAND Lacroix

14:08 21 Mar 21

Bought a Lance from RV 1 and was very impressed by the whole experience. Our salesman was Shawn Rockwood and he took great care of us!! Part's department was extremely helpful as well. When we picked up our unit we met a service technician named peanuts and he walked through all are questions with patients. Thank you RV1 team for our RV experience. ARMAND AND CELESTE LACROIX

1stHawk Feathers54

16:09 09 Mar 21

Great place ! I worked with Stan in Sales and the Finance team was great 👍. Dave gave me the demonstration and we went over everything. I recommend RV ONE .0 I must add, now that I have actually moved into my 2019 Coleman Apex Ultralight. Go over every nook and cranny with Service before driving off. There was so many things I needed to ask about. Also the clean up crew did nothing I ask during the Demonstration. Very dissatisfied that... I had to spend time cleaning before I could set up home. Inspect every screw. Many were missing. But I will deal. Upgraded from the tent I was living in. Times are bad for many Americans. Even us elderly. Check behind the Service department here, they tend to dismiss you. Even when THEY lock your keys in your camper then question you !! Jeez people. I spent money to pay your salary, remember ? Stan in Sales is still an Angel though and Finance Department was good.read more

Melonie Morrison-Dwyer

20:06 06 Mar 21

Ken Mulvey

21:16 26 Feb 21

Talked to someone in parts. They were very friendly and helpful. If I lived in the area I would definitely go back.

Kevin Todd

20:17 21 Feb 21

Shawn was amazing

joe byerley

21:00 19 Feb 21

Love my new Toy hauler. Great crew with no “ hard sales pressure “. The walk thru was great, no issues. Parts dept. was friendly. Nice relaxed vibe. I already sent my buddy, he also bought one ! Let’s camp !

Virtude Pereira

20:47 18 Feb 21

Had a great time , staff is all very helpful and very nice , yes i would recomand this place for your RV shopping

Keith Loewen

01:54 18 Feb 21

David Malinak

16:45 19 Jan 21

Jason Raper

23:04 05 Jan 21

Nice dealership. Stopped in just to look and it was a pleasant experience. No pressure. Got to look around without anyone trying to sell. Lots of mid to full size trailers and rvs. Was able to get some info for a trailer I was interested in that was on sale.

clint richardson

17:42 05 Jan 21

The staff is organized

lorraine green

00:39 03 Jan 21

Justin Freeman

15:40 27 Nov 20

RV One in St. Augustine Florida has been an absolute pleasure to work with. We visited multiple RV dealers and RV One was one of 2 to treat us with respect and walk us through every aspect of owning a new RV. As a young couple buying our first RV this made a tremendous impact on our decision. From the sales girl Sarah, the manager James, the finance man Karl, to service after the sale with Moe, EVERYONE has been amazing. We highly recommend RV... One.read more

Mac McConnell

20:30 18 Nov 20

Super nice people

rick miles

19:13 17 Nov 20

I went there today to buy propane and had a very pleasant experience. A younger man who had recently started working there several months ago helped me. This was my first visit and it is nice to go to a place where they have the right attitude. He was a very knowledgeable, kind, considerate, helpful person. I live in Orlando where nobody know how to treat people nice at most of the RV dealerships.

Alex Solla

19:47 06 Nov 20

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